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The Site also contains links to other web sites. HK TICKETING is not responsible for the privacy practices or the content of such other websites.
HK TICKETING is one of Hong Kong’s largest ticketing businesses. In order to provide customers with a quality ticketing service, we offer customers the ability to purchase tickets / products through different sales channels. These sales channels use different ways to collect personal information about HK TICKETING customers. Generally, the personal information is collected directly from you at the time you make a booking, when you subscribe to HK TICKETING or when you have other dealings with us.
We collect information include name, contact details (like phone number), email address, postal address, transaction details including payment relating to your purchase and any preferences you select but will vary depending on your dealings with HK TICKETING and the products, services and benefits we (or our agents and affiliated partners) provide to you.
The Use of Personal Information
We use your personal information for the purposes of our normal business operations including but are not limited to : resolving disputes; troubleshooting problems; helping promote secure trading; collecting fees owed to us; measuring consumer interest in our products and services; informing you about presales, offers, products, services, and updates; customising and optimising your experience on the Site; detecting and protecting us against error, fraud and other criminal activity; and such other purposes as may be notified to you at the time of collection of the information.
Under some circumstances, we may require and use your certain financial information (including credit card information) only to verify the accuracy of your name, address, and other information, and to bill you for your use of our services. We automatically track certain information based upon your behaviour on the Site. We may use this information to do internal research on our user’s demographics, interests, and behaviour to better understand, protect and serve our users in general and you in particular. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next access (whether this URL is on the Site or not), your computer browser information, and your IP address.
Sharing with and Disclosure to Third Parties
As a matter of policy, your personal information will not be shared or disclosed to third parties (whether for their marketing purposes or otherwise) without your consent. However, we reserve the right to disclose your personal information as required in the normal course and scope of our business in the provision of our services, and where required by applicable law, statute, governmental order or court order.
We use industry standard practices to protect your privacy and personal information, in such manner and to such extent as we deem appropriate. However, we do not guarantee in any way, and you should not expect, that your personal information or private communications will always remain private and / or safe from any abuse or misuse by third parties.
Your information is stored on HK TICKETING’s servers located in Hong Kong. We use such procedural and technical safeguards as we deem necessary to protect your privacy and to protect your personal information against loss, theft and unauthorised access and disclosure. Such safeguards include but are not limited to the use of encryption, firewalls and Secure Socket Layer technology. We will also employ the appropriate security techniques to protect data against loss, theft, and unauthorized access by users inside and outside HK TICKETING.
HK TICKETING protects the personal information it collects in a secure database with important information being encrypted, and the database servers are hosted in a protected data centre. HK TICKETING employees are required, as a condition of their employment, to treat personal information held by HK TICKETING as confidential, and to maintain the confidentiality of that personal information.
However, please note that “perfect security” does not exist. Accordingly, HK TICKETING does not represent or warrant that there will not be, and hereby disclaims any responsibility or liability directly or indirectly arising out of or in connection with, any loss, theft, or unauthorised access, use or disclosure of any information held or maintained by us.